Reviews & content
If you submit reviews or content, you grant us permission to display it on the website. Content must be respectful and accurate.
Terms of service
Shopping with Howbeck Farm.
These terms explain how orders, deliveries, and account services work when you shop with us.
Quick summary
- Orders are subject to seasonal farm availability.
- Collection and delivery options are confirmed at checkout.
- Perishable products and livestock sales may have specific return limits.
Agreement
By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the service.
Accounts
You may shop as a guest or create an account. You are responsible for keeping your login credentials secure and for all activity under your account.
Orders & availability
Products are made available according to farm, flock, and seasonal availability, and stock may change quickly. We reserve the right to limit quantities or discuss suitable alternatives where necessary. We will contact you if an order needs to change.
Pricing & payment
Prices are shown in GBP and include applicable taxes unless stated otherwise. Payment is taken securely via Stripe. We may update prices at any time, but price changes will not affect confirmed orders.
Delivery & collection
- Delivery windows and collection times are shown at checkout.
- For collection orders, payment on collection may be available.
- Please ensure someone is available at the delivery address within the chosen window.
Cancellations & returns
If you need to cancel an order, contact us as soon as possible. Due to the nature of perishable produce, hatching eggs, and livestock, some items are not eligible for return unless faulty or misdescribed. For unopened non-perishable items, where the Consumer Contracts Regulations apply, you may have a 14-day right to cancel.
If an item arrives damaged or incorrect, please contact us within 48 hours and we will arrange a replacement or refund.
Liability
We provide products and services with reasonable care. We do not exclude liability for death or personal injury caused by negligence. Our total liability is limited to the value of the order, except where prohibited by law.
Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
Contact
Email: info@howbeckfarm.co.uk
Address: Howbeck Farm, Street Lane
West Morton, West Yorkshire
BD20 5UP